Thank you for shopping with FIELD WEAR LTD. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding payment security.
By placing an order on fieldwear.net, you agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
We accept the following secure payment methods, subject to availability at checkout:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
Other payment methods displayed during checkout
All payments are processed in the currency displayed at checkout.
Payment Security
Protecting your payment information is a priority.
All transactions are processed through secure, encrypted payment gateways that comply with industry security standards. We do not store your complete credit or debit card information on our servers.
Your payment information is handled only by authorized third-party payment providers.
Payment Authorization
When you submit an order, your payment method may be authorized to verify that:
The payment information is valid.
Sufficient funds are available.
The transaction meets security requirements.
Orders will only be processed after successful payment authorization.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please check your spam or junk folder before contacting our customer support team.
Failed or Declined Payments
A payment may be declined for various reasons, including:
Incorrect payment information
Insufficient funds
Expired payment card
Bank security verification
Card restrictions
Technical issues with the payment provider
If your payment is declined, please try another payment method or contact your card issuer for assistance.
Fraud Prevention
To protect both our customers and our business, we reserve the right to:
Verify payment information
Request additional identity or payment verification
Delay order processing while verification is completed
Cancel orders suspected of fraud, unauthorized use, or illegal activity
If additional verification is required, our customer support team will contact you.
Taxes and Duties
Depending on your shipping destination, your order may be subject to VAT, import duties, customs fees, or other local taxes.
Unless otherwise stated during checkout, these charges are the responsibility of the customer.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Once processed, refunds typically appear within 5–10 business days, depending on your bank or payment provider.
For more information, please refer to our Returns & Exchanges Policy.
Pricing Errors
Although we make every effort to ensure that all prices displayed on our website are accurate, occasional errors may occur.
If a pricing error is identified after an order has been placed, we reserve the right to:
Cancel the order and issue a full refund, or
Contact you to confirm whether you wish to proceed at the corrected price.
Contact Us
If you have any questions regarding payments or require assistance, please contact our customer support team.
We aim to respond to all inquiries within 24–48 business hours.
Company Information
FIELD WEAR LTD
Registered Office Address
321 Staveley Road
Hull
England
HU9 4BZ
United Kingdom
By placing an order on fieldwear.net, you acknowledge that you have read and agreed to this Payment Policy. Please also review our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Exchanges Policy for additional information regarding your purchase and use of our website.
